Terms & Conditions

A legal disclaimer

Effective Date: April 15th 2026

Welcome to Korio Method. By accessing our website, booking classes, purchasing memberships, or participating in any services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Agreement

By using Korio Method services, you acknowledge and agree to abide by all policies outlined below, including our reservation policies, membership terms, and liability waiver. Participation in any class or service requires full acceptance of these terms.

2. Reservation Policies

Class Arrival

Clients must arrive prior to the scheduled class time.
Entry will not be permitted more than 5 minutes after class start time.
Late spots may be released to other clients.

New Clients

New clients must arrive 10 minutes early to complete a mandatory safety overview.

Sticky Socks

Grip socks are optional unless otherwise specified for certain classes.

Cancellation Policies & Fees

Unlimited Members:

Classes must be canceled at least 12 hours in advance; Unlimited members can cancel 8 hours in advance.
Late cancellations: $15 fee
No-shows: $20 fee

Waitlist:

Clients may be added from the waitlist up to 1 hour prior to class.
Once added to a class, standard cancellation policies apply.

Courtesy Cancellations:

Each client is allowed 2 courtesy cancellations per calendar year.
Requests must be submitted via email to: info@koriomethod.com

Multiple Reservations:

Clients are responsible for canceling duplicate bookings.
No refunds or courtesy cancellations will be granted for multiple reservations.

Private Sessions

Must be canceled 24 hours in advance.
Late cancellations: $50 fee
No-shows: Charged in full.

3. Membership Policies

Commitment Terms

All memberships require a 3-month minimum commitment, unless otherwise specified.
After the commitment period, memberships may be canceled at any time without penalty.

Cancellation Process

Memberships may be canceled through:

Online via your Korio Method account
Email: info@koriomethod.com
Phone: Contact the studio
In person at the studio
Please allow up to 3 business days for processing (if not completed online).
A confirmation email will be provided upon cancellation.

Refund Policy (Memberships)

No refunds will be issued for payments made prior to a cancellation request.

Membership Freezes

One freeze allowed per calendar year (up to 3 months).
Requires written request with start and end dates.
Memberships automatically reactivate on the selected end date.
Additional freezes: $30 fee
No refunds will be issued after reactivation.

Class Packages & Memberships

Non-transferable
Non-refundable
Not eligible for exchange or price adjustments
Existing members are not eligible for new client promotions

4. Refund Policies

3-Day Purchase Cancellation

Purchases may be canceled within 2 days (excluding weekends and holidays).
Refunds will be issued minus the cost of any classes used.

Retail Purchases

Items must be:
- Unworn
- With original tags attached
Eligible for return or exchange within 14 days for store credit only.

5. Additional Studio Policies

Children

Children under the age of 16 are not permitted in the studio.

Payment Methods

Personal checks are not accepted.

Instructor Changes

Instructors and class schedules are subject to change without notice.

Filming & Privacy

Filming is permitted during class.
Clients must respect the privacy, safety, and comfort of others at all times.

6. Assumption of Risk & Liability Waiver

By participating in any Korio Method class or service, you acknowledge and agree to the terms outlined in our:

Waiver of Liability, Release, Assumption of Risk & Indemnity Agreement:

KORIO METHOD, LLC LIABILITY WAIVER AND RELEASE

THIS IS A LEGAL AND BINDING WAIVER WITH KORIO METHOD, LLC (“KORIO METHOD”). YOU MUST READ ALL TERMS AND CONDITIONS OF THIS LIABILITY WAIVER AND RELEASE (“WAIVER”) BEFORE AGREEING TO ENTER INTO THIS WAIVER. BY USING OUR SERVICES, YOU ARE AGREEING TO THE TERMS CONTAINED IN THIS WAIVER, INCLUDING THAT YOU ARE OF LEGAL AGE TO ENTER INTO BINDING CONTRACTS. PLEASE READ THESE TERMS CAREFULLY.

BY ACCEPTING THESE TERMS, YOU RELEASE AND WAIVE CERTAIN RIGHTS AND CLAIMS AND ACCEPT CERTAIN RESPONSIBILITIES. KORIO METHOD MAY AMEND THESE TERMS FROM TIME TO TIME, AND THE REVISED VERSION WILL BE EFFECTIVE WHEN POSTED ON THE KORIO METHOD WEBSITE OR OTHERWISE MADE AVAILABLE TO YOU. THE REVISED TERMS SUPERSEDE ANY PREVIOUS VERSIONS.

KORIO METHOD MAY TERMINATE THESE TERMS OR YOUR USE OF ANY SERVICES, OR DENY ACCESS TO ANY PORTION OF THE SERVICES, AT ANY TIME AND FOR ANY REASON IN ITS SOLE DISCRETION.

In consideration of your use of any services provided by Korio Method, you agree to all terms and conditions of this Waiver.

The services (“Services”) provided by Korio Method include, but are not limited to:

• Heated mat Pilates classes conducted in studio rooms heated to approximately 95°F–100°F using infrared heating systems
• Reformer Pilates classes utilizing Pilates reformer equipment
• Strength, conditioning, and rhythm-based Pilates classes
• Use of facilities and equipment at any Korio Method studio location

Participation in these Services involves inherent risks.

Participation in any class confirms your full acceptance of this waiver.

ACKNOWLEDGMENT AND ASSUMPTION OF RISK; YOUR RESPONSIBILITIES; MEDICAL AUTHORIZATION

1.1 Acknowledgment of Risk

You understand that participation in Pilates, fitness classes, heated exercise environments, and the use of Pilates equipment involves inherent risks.

These risks include, but are not limited to:

• dehydration
• fainting or dizziness
• heat exhaustion or heat stroke
• nausea or fatigue
• muscle strains or tears
• joint injuries
• slips, trips, or falls
• equipment-related injuries
• aggravation of pre-existing medical conditions
• cardiovascular strain

You acknowledge that certain Korio Method classes are conducted in a heated studio environment maintained between approximately 95°F and 100°F using infrared heat systems. Exercising in a heated environment may increase the risk of dehydration, overheating, dizziness, or fatigue.

You further acknowledge that some classes involve the use of Pilates reformer equipment, including but not limited to:

• spring resistance systems
• straps and loops
• eyelets and attachment points
• moving platforms and carriages
• resistance props and accessories

Improper use of equipment or loss of balance during exercise may increase the risk of injury.

1.2 Assumption of Risk

You voluntarily assume full responsibility for any and all risks of injury, illness, death, property damage, or other loss that may arise from participation in Korio Method Services.

By choosing to participate in classes at Korio Method, you assume full and complete responsibility for all risks, dangers, and hazards associated with participation and agree that Korio Method and all Released Persons are not responsible for any injury, damage, or cost resulting from participation.

1.3 Participant Responsibilities

You agree that:

• You will consult with a physician before participating in exercise if you have medical concerns.
• You are physically capable of participating in Pilates and fitness activities.
• You will immediately stop activity if you experience pain, dizziness, shortness of breath, or discomfort.
• You will follow all instructor instructions regarding exercise technique and equipment use.

Participants may perform exercises barefoot or with socks at their discretion. Korio Method reformers and equipment contain textured surfaces and stabilization features designed to provide traction during exercise.

Participants acknowledge that they assume responsibility for selecting appropriate footwear or barefoot participation.

During reformer classes, instructors may direct participants to adjust spring resistance or equipment settings in order to modify intensity or provide exercise progressions or regressions. Participants agree to follow instructor guidance when making such adjustments.

Participants also agree to inspect equipment before use and notify staff if equipment appears damaged or unsafe.

1.4 Minors

If signing this Waiver on behalf of a minor (under the age of 18), you certify that you are the parent or legal guardian of the minor and agree to all terms of this Waiver on their behalf.

You agree to indemnify and hold harmless Korio Method from any claims brought by or on behalf of the minor.

The minimum age to participate in Korio Method classes is sixteen (16) years old, unless otherwise approved by the studio.

1.5 Medical Authorization

In the event of illness or injury during participation in Services, you authorize Korio Method staff to secure medical treatment on your behalf if you are unable to do so.

You accept full financial responsibility for any medical care received.

1.6 Pregnancy Acknowledgment

Participants who are pregnant or believe they may be pregnant acknowledge that participation in exercise activities, including heated environments and Pilates training, may involve additional risks.

By participating in Korio Method classes while pregnant, you represent that:

• You have consulted with a physician or qualified healthcare provider regarding participation in exercise activities.
• You have received medical clearance to participate in fitness classes.
• You understand that Korio Method instructors are not medical professionals and cannot provide medical advice.

You voluntarily assume all risks associated with participation in Korio Method classes during pregnancy.

RELEASES; DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNIFICATION; PHOTOGRAPHY AND MEDIA RELEASE

2.1 Releases

“Claims” means any and all claims, injuries, demands, liabilities, disputes, causes of action, damages, losses, or expenses, including those based on negligence.

“Released Persons” means Korio Method, LLC and all of its owners, managers, affiliates, employees, instructors, contractors, officers, directors, shareholders, agents, representatives, successors, and assigns.

In exchange for being permitted to participate in the Services, you (for yourself and your heirs, family members, representatives, successors, and assigns) fully and forever release and discharge all Released Persons from any and all Claims arising out of or relating to participation in Korio Method Services.

This release includes injuries that may arise from participation in heated exercise environments or the use of Pilates reformer equipment.

2.2 Disclaimers

YOU ACKNOWLEDGE THAT YOUR PARTICIPATION IN ANY KORIO METHOD SERVICE OR USE OF ANY EQUIPMENT IS AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORIO METHOD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

ALL SERVICES AND EQUIPMENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

2.3 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KORIO METHOD AND ALL RELEASED PERSONS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR PARTICIPATION IN THE SERVICES.

THIS INCLUDES DAMAGES RESULTING FROM:

• participation in heated exercise classes
• use of Pilates equipment
• equipment malfunction
• participant misuse of equipment
• slips, trips, or falls within the studio

2.4 Indemnification

You agree to indemnify and hold harmless Korio Method and all Released Persons from any claims, damages, losses, or expenses arising from:

• your participation in Services
• your violation of this Waiver
• misuse of studio equipment
• injury to other participants caused by your actions

2.5 Photography and Media Release

You grant permission to Korio Method to photograph or record video during classes or studio events for marketing, promotional, or social media purposes without compensation.

Initial here to decline media permission: ______

MISCELLANEOUS

3.1 Governing Law and Venue

This Waiver shall be governed by the laws of the State of Pennsylvania.

Any legal action arising from this Waiver shall be brought exclusively in a court of competent jurisdiction located in Pennsylvania.

3.2 Acceptance of Waiver

You acknowledge that you have carefully read the entire Waiver and understand its terms, including the waiver of liability, assumption of risk, and indemnification provisions.

You voluntarily agree to be bound by this Waiver.

3.3 Waiver or Modification

No waiver of any provision shall be effective unless in writing and signed by Korio Method.

3.4 Severability

If any provision of this Waiver is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

YOU HAVE READ, UNDERSTAND, AND AGREE TO THE ABOVE WAIVER AND TERMS.

7. Agreement to Terms

By booking, attending, or participating in Korio Method services, you confirm that you:

Have read and understood these Terms & Conditions
Agree to all policies and procedures
Accept all associated risks

8. Contact Information

For any questions, support, or requests, please contact:

Email: info@koriomethod.com